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GKL/WVL Update- (COVID-19) NOTICE NOVEMBER

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Our Chesterfield, Princes Risborough and Datchet offices are Covid Secure and closed to visitors, however all remain open online or by telephone.

Visitors are not permitted unless for the express purpose of contactless collection of vehicles by appointment, this must be pre-arranged in advance by email or telephone. Face masks must be worn.

Our sales, maintenance and admin teams remain contactable via phone and email with no change to opening hours.

Contactless deliveries and collections are available on selected vehicles. Our Sales Garage is operating a ‘Click & Collect’ service

All vehicles delivered directly from GKL or WVL are subject to a strict COVID-19 cleaning and valeting procedure as well as contactless driver handover process.

GKL/WVL is closely monitoring the Coronavirus situation and following all relevant advice from Public Health England, NHS and WHO.

The safety of our employees, customers and public remain paramount and additional health and safety precautions have been implemented.

These are unprecedented circumstances and we will do whatever we can to answer your queries, and update our notice according to UK Government advice.

FCA REGULATED Contracts–  Attention All Regulated Customers Only (ie. If you have signed a contract as an Individual and NOT a limited company)

Under new FCA rules, if your income and ability to pay is impacted short term due to coronavirus you are entitled to ask us for up to 3 months payment deferral on your vehicle contract, but with the condition that the payments  deferred are later made good. If you wish to consider this, please contact us via email on This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can look at your situation and advise you on all the implications.

  1. Your account must have been fully up to date prior to commencement of lockdown for you to request a deferral under this cashflow concession.

On behalf of us all, we would like to thank the NHS for everything they are doing to support the nation at this time.

Thank you for your understanding

GKL/WVL Team

 

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